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Accessibility Information

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Sydney Opera House is committed to providing equal access for all to ensure that everyone can fully participate and enjoy the arts.

Click on the links below to go straight to the information you are after:

  • Planning Your Visit - Handy hints on getting to Sydney Opera House
  • Accessible Services - Information on vision, hearing, mobility and other access services and facilities
  • Access News  - Current information on access improvements to enhance your visit to Sydney Opera House, upcoming assisted performances plus access events in the broader community
  • Access Diary - What's On in the Western Theatres
  • Future Plans - Current Access Strategic Plan 2009-2012
  • Information in Alternate Formats - Contact details to request information in accessible formats
  • Feedback - For comments or feedback on Sydney Opera House's accessibe services


Planning Your Visit
 
Handy hints:

  • Book performances online
  • Advise staff of your access requirements when booking for a performance, dinner or tour
  • Always check date and time of booking for a performance, dinner or tour and allow extra time if you require staff assistance
  • Reference the mobility map to know where you are going before visiting the site
  • Contact Box Office directly for any questions regarding access on +61 2 9250 7111. Customers who are deaf or have a hearing or speech impairment can call through the National Relay Service at no cost:
    • TTY users, phone 133 677 then ask for  9250 7111;
    • Speak & Listen users (speech-to-speech relay), phone 1300 555 727 then ask for 9250 7111; and
    • Internet relay users, connect to the NRS – see www.relayservice.com.au for details – and then ask for 9250 7111.


Accessible Services

  Services for people with low vision
Vision

  • Audio description
  • Assistance animals
  • Braille
  • Large print

  Services for people with limited hearing
Hearing

  • Captioning
  • Surtitles
  • FM Radio System
  • National Relay Service

   Services for people with limited mobility
Mobility

  • Access Tours
  • Box Office
  • Ticketing Policy
  • Accessible Seating
  • Theatre Access
  • Courtesy Wheelchairs
  • Accessible Toilets

   Other information
Other Information

  • Getting to the House
  • Transport and Parking
  • Drop-off Points
  • Getting around the House
  • Unassisted Access
  • Companion Card
  • Occupational Health & Safety Policy


Information in Alternate Formats
 
To request information in alternate formats contact:
Tel: +61 2 9250 7175 (Monday-Friday)
Email:infodesk@sydneyoperahouse.com
National Relay Service: Customers who are deaf or have a hearing or speech impairment can call through the National Relay Service at no cost:

  • TTY users, phone 133 677 then ask for  9250 7175;
  • Speak & Listen users (speech-to-speech relay), phone 1300 555 727 then ask for 9250 7175; and
  • Internet relay users, connect to the NRS – see www.relayservice.com.au for details – and then ask for 9250 7175. 


Feedback
Every effort has been made to ensure that information is up to date. If you have any comments or suggestions please give feedback.
Tel: +61 2 9250 7111
Email:infodesk@sydneyoperahouse.com
National Relay Service: Customers who are deaf or have a hearing or speech impairment can call through the National Relay Service at no cost:

  • TTY users, phone 133 677 then ask for  9250 7111;
  • Speak & Listen users (speech-to-speech relay), phone 1300 555 727 then ask for 9250 7111; and
  • Internet relay users, connect to the NRS – see www.relayservice.com.au for details – and then ask for 9250 7111. 

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Access Tours


Call, email or book in person for an Access Tour. Designed for patrons with limited mobility, it is The Essential Tour without steps
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Companion Card


Recognised for performances and events hosted by Sydney Opera House Presents, The Essential Tour (including Access Tour) and performances by The Australian Ballet, Sydney Symphony, Sydney Theatre Company and Bell Shakespeare Company.
More InfoCompanion Card
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